What is GelatoConnect Storefronts?

GelatoConnect Storefronts is a powerful platform that enables print service providers (PSPs) to seamlessly integrate with their customers' eCommerce stores. This integration allows you to automatically receive and process orders from multiple sales channels without manual intervention, streamlining your workflow and improving efficiency.

As a centralized hub for eCommerce order management, GelatoConnect Storefronts bridges the gap between online stores and your production floor, ensuring that orders flow smoothly from checkout to fulfillment.

Key Benefits of GelatoConnect Storefronts

For Print Service Providers (PSPs)

Automated Order Intake: Eliminate manual order entry and reduce errors by receiving orders directly from connected storefronts
Centralized Order Management: Manage orders from multiple sales channels in one place
Reduced Processing Time: Minimize the time between order placement and production
Customer Self-Service: Enable your customers to manage their own stores, products, and orders
Scalable Solution: Easily add new customers and storefronts as your business grows
Real-Time Status Updates: Automatically notify customers about order status changes

For Merchants and Store Owners

Direct Integration: Connect existing online stores without changing platforms
Product Publishing: Easily publish and manage products across multiple sales channels
Order Tracking: Monitor order status from submission to delivery
Address Management: Update shipping addresses when needed
Simplified Fulfillment: Focus on selling while orders automatically flow to production

Supported Store Types

GelatoConnect Storefronts supports both B2C and B2B eCommerce platforms:

B2C Integrations

Connect popular consumer-facing platforms:

Shopify: Direct integration with one of the world's leading eCommerce platforms
Etsy: Connect to the marketplace for handmade and vintage items
WooCommerce: Integrate with the WordPress-based eCommerce solution

B2B Integrations

Support business-to-business web-to-print solutions:

Pressero: Integration with Aleyant's web-to-print platform designed for print businesses
Infigo: Connect to this comprehensive web-to-print platform

Manual Stores

For recurring orders that don't come through an eCommerce platform:

Manual Order Entry: Create a dedicated store for direct order placement
CSV Order Import: Bulk import orders using standardized CSV files
Product Templates: Set up frequently ordered items for quick reordering

How GelatoConnect Storefronts Works

Store Connection: Merchants connect their online stores to GelatoConnect Storefronts
Product Configuration: Products are set up and mapped to your production specifications
Order Flow: When a customer places an order on the connected store, it automatically flows into GelatoConnect
Production Integration: Orders are processed through your GelatoConnect Workflow, based on your production configuration
Status Updates: Order status changes trigger automatic notifications to keep merchants informed
Shipping Integration: Completed orders use GelatoConnect Logistics for shipping label generation and carrier selection

User Roles and Access Management

GelatoConnect Storefronts supports various user roles for efficient management:

PSP Administrators: Full access to all customer storefronts and settings
Merchant Administrators: Access to manage their own stores, products, and orders
Store Operators: Limited access to handle day-to-day store operations
View-Only Users: Access to monitor order status without making changes

Getting Started with GelatoConnect Storefronts

For PSPs:

Enable Storefronts: Ensure your GelatoConnect account has Storefronts functionality enabled (contact your Gelato representative if needed)
Prepare Customer Onboarding: Identify which customers will benefit from Storefronts integration
Configure User Access: Set up customer admin accounts for Storefronts access
Product Preparation: Establish product models that align with your production capabilities
Follow Integration Guides: Use our platform-specific guides to help customers connect their stores

For Merchants:

Access Your Account: Log in using the credentials provided by your print service provider
Connect Your Store: Follow the step-by-step process to link your eCommerce platform
Set Up Products: Configure your product catalog using the templates provided
Test the Workflow: Place test orders to ensure proper integration
Monitor Performance: Use the dashboard to track orders and production status

Catalog Management Options

GelatoConnect Storefronts offers flexible catalog management to suit different business needs.

Create custom product definitions specific to your business needs. This option provides greater flexibility for specialized or unique print products that aren't covered by the standard catalog.