Congratulations on setting up your GelatoConnect Workflow! You’re just a step away from transforming the way you run your business. With the GelatoConnect Mobile App, you can stay connected to your operations, make informed decisions in real-time, and take action effortlessly, all from your mobile device.
Say goodbye to uncertainty and hello to a smarter, more efficient workflow. Let’s get started and make running your business smoother than ever!
Your Onboarding checklist
Download the GelatoConnect Mobile App from the App Store (iOS) or Play Store (Android), or scan this QR code.
Log in using your GelatoConnect account to sync your workflow.
Explore the features that will keep you in control:
Track dispatch progress and meet deadlines effortlessly.
Monitor production bottlenecks and take quick action.
Discover trends and opportunities through Analytics.
Enable notifications to stay ahead of critical updates.
Detailed Instructions
1. Download the GelatoConnect Mobile App
Download the app from the App Store (iOS) or Play Store (Android) and log in with your GelatoConnect account to get started. Alternatively, you can also scan the QR code from the above. It’s quick, easy, and your first step to smarter business management.
2. Home Page: Your Real-Time Dashboard
When you open the app, you’ll land on the Home Page, the main area for real-time updates.
Progress Indicators: Instantly see how close you are to meeting today’s dispatch goals, ensuring deadlines are always met.
Alerts and Pending Actions: Stay on top of unresolved errors or products needing restock with clear alert cards and push notifications.
Pro Tip: Watch this tour video to get a quick overview of how to navigate and make the most of real-time updates.
3. Dispatch Overview: Dive Into Your Backlog
Navigate to the Dispatch Overview to get detailed insights into your backlog and upcoming workload.
Sort and Organize: Quickly sort by product category or carrier for efficient navigation.
Future and Next Upload Tabs: Visualize incoming volumes to plan for the days ahead and stay ahead of demand.
Quick Tip: Use filters to focus on high-priority items or specific categories. Find more information in this video.
4. Use the Production Status Tracker to gain real-time visibility into your workflow.
Custom Views: Select specific stations or customers to focus on what’s most relevant.
Details on Demand: Tap any production stage for more details or use the search function to locate a specific print job.
5. Analytics: Improve Your Business with Data
The Analytics page consolidates all your key metrics across the end-to-end workflow.
Trends and Insights: Analyze trends and breakdowns to identify areas for improvement.
Personalized Recommendations: Discover actionable insights to prioritize workflow adjustments and optimize performance.
6. Turn on notifications to receive alerts about issues requiring action
The GelatoConnect Mobile App keeps you informed by sending push notifications to your mobile device for issues requiring action. Here's what you can expect:
Fatal Error Notifications: Whenever a new Fatal Error is reported, you'll receive an instant push notification. This ensures you have visibility and can act quickly to minimize resolution time.
FTP Server Outage Alerts: If communication with your FTP server is lost, you'll be promptly alerted so you can take action to restore it and prevent disruptions.
Daily Error Digest: Every day, you'll receive a notification summarizing the number of production errors that will be auto-acknowledged within 24 hours. This gives you an opportunity to review and address them in time.
Weekly Inventory Availability Summary: Receive a weekly notification highlighting the number of products that are running low or out of stock. This allows you to restock in advance and avoid production interruptions.
Stay informed and proactive with the GelatoConnect Mobile App notifications!
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