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[Getting Started - About GelatoConnect] What is GelatoConnect?

Juliana Maciel Maruri da Cunha avatar
Written by Juliana Maciel Maruri da Cunha
Updated over a week ago

Welcome to GelatoConnect, a versatile SaaS platform designed to empower Print Service Providers (PSPs) in managing their print production workflows efficiently. GelatoConnect serves as your central hub for handling orders from all your customer sources, streamlining operations from intake to shipment.

Whether you receive orders directly from clients, through e-commerce integrations, via API connections, or through the Gelato Network (if you are a partner), GelatoConnect provides the tools to manage them effectively within a single, unified system.

Here's an overview of the GelatoConnect platform and how its three core modules work together:

Understanding GelatoConnect Procurement

GelatoConnect Procurement is a single platform for print producers to manage purchasing, inventory management, and warehousing.

GCP's Key Functionalities to Highlight:

  • Purchasing: Manage all your orders and stock from one platform. Place orders and track the inbound status for your own existing suppliers, or use Gelato’s pre-integrated supplier network. This system replaces email/phone call ordering, allowing for tracking and insights via mobile app and desktop. The purchasing flow is streamlined for a seamless experience, similar to e-commerce.

  • Inventory Management: Prevent out-of-stock and excess-stock situations with an inventory management system tailored for print operations. Replenishment is automated based on stock levels, and the system updates inventory when orders are received or consumed in production. All of this is easily managed through a mobile app.

  • Warehousing: From shelf to shipment - Optimize warehouse operations and know exactly where your stock is. Streamline your warehouse operations with precision and speed, and use our mobile app scanning capabilities to keep stock positions updated throughout the production day. The Warehousing feature boosts productivity by tracking inventory transfers within warehouse locations.


Understanding GelatoConnect Logistics

GelatoConnect Logistics is designed to transform shipping processes offering a smarter way to manage logistics. By automating carrier selection and integrating seamlessly with existing systems, GCL provides cost efficiency, transparency, and operational simplification.

GCL's Key Functionalities to Highlight:

  • Optimized Carrier Selection: Automatically selects the best carrier for each shipment based on destination, weight, and delivery time, ensuring competitive rates and reliable service without manual comparison.

  • Cost Savings & Visibility: Access to over 80 global carriers can reduce costs by 10%-25% while offering transparency into performance and logistics expenses for data-driven shipping strategy optimization.

  • Seamless Integration and Reduced IT Costs: GCL centralizes logistics management by integrating with current systems and reducing IT overhead, streamlining operations and minimizing complex integrations.


Understanding GelatoConnect Workflow

GelatoConnect Workflow is a robust software solution designed to streamline and automate the entire print production process for our customers. As part of the onboarding team, your role is to help customers leverage this tool efficiently, simplifying every step from order intake to final production—all within a single platform.

GCW's Key Functionalities to Highlight:

  • Centralized Workflow Control: Guide customers in managing their production processes with ease, utilizing automation from pre-press to packaging.

  • Streamlined Order Intake: Assist customers in integrating and processing orders from multiple sources seamlessly.

  • Optimized Resource Use: Help reduce waste and costs by demonstrating smart batching and imposing techniques to customers.

  • Error-Free Production: Show customers how AI-powered checks can minimize errors, ensuring accuracy throughout their operations.

Real-Time Insights: Empower customers to monitor and adjust their workflow anytime using our dynamic dashboard and mobile app capabilities.

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