Introduction

Welcome to GelatoConnect! This guide provides a comprehensive overview of the different ways you can submit orders to GelatoConnect, helping you choose the right method for your business and providing a checklist to ensure smooth setup.

GelatoConnect offers multiple order intake methods to accommodate different business needs, technical capabilities, and integration preferences. Whether you're a developer looking to implement a programmatic API solution or a business user who needs a user-friendly interface, GelatoConnect has options for you.

Available Order Intake Methods

API Integration

Description: Direct programmatic integration using our RESTful API.

Best for:

High-volume order processing
Businesses with technical resources
Custom workflow automations

Key advantages:

Maximum flexibility and customisation
Ability to integrate with your existing systems
Real-time order submission and updates

Considerations:

Requires development resources
Technical implementation and maintenance

Storefronts Integration

Description: Connect e-commerce storefronts or use our manual stores feature.

Best for:

E-commerce businesses
Businesses using Shopify, Etsy, or WooCommerce
Companies with non-technical staff placing orders
Businesses that need a visual interface for order management

Key advantages:

Simple setup with existing e-commerce platforms
Visual interface for product management
Pre-built integrations with popular platforms
Manual order creation option
CSV order import capability for bulk orders

Supported platforms:

B2C: Shopify, Etsy, WooCommerce
B2B: Pressero, Infigo
Manual stores for direct order placement

FTP Integration

Description: File-based order submission through secure FTP.

Best for:

Batch order processing
Systems already generating order files
Companies transitioning from legacy systems

Key advantages:

Simple file-based integration
Familiar technology for many businesses

Considerations:

Not real-time
Requires proper file structuring

Direct Platform Integrations

Description: Pre-built integrations with specific platforms like Cloudprinter and Redbubble.

Best for:

Businesses already using supported platforms
Quick implementation needs
Lower technical complexity requirements

Key advantages:

Fast setup time
Purpose-built for specific platforms
Minimal configuration required

Available integrations:

Cloudprinter
Redbubble

Setup Checklist

Use this checklist to ensure you're prepared for setting up your chosen order intake method:

For All Methods

Identify your customers who will be submitting orders
Determine the products you'll be offering
Configure production workflows for each product category
Set up shipping methods
Test the complete order flow before going live

API Integration

Review API documentation and endpoints
Set up authentication with your API key
Create and test sample orders
Set up postback notifications for order status updates

Storefronts Integration

Identify which storefronts need to be connected
Enable storefronts admin access for customers
Connect stores through the GelatoConnect Storefronts interface
Set up and connect products
Test order flows for each connected store

FTP Integration

Set up FTP credentials and access
Configure directory structure
Define file naming conventions
Create sample order files
Set up scheduled uploads
Test the complete file-to-order process

Direct Platform Integrations

Verify your platform is supported
Follow platform-specific setup documentation
Configure required API keys and endpoints
Set up shipping methods
Test with sample orders

Next Steps

Now that you understand the available order intake methods and have a checklist for setting up your chosen approach, you're ready to move forward with implementation.

For more detailed information on each method, please refer to the specific sections in our help center: