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GelatoConnect Workflow - Onboarding Guide [Video Series]

Juliana Maciel Maruri da Cunha avatar
Written by Juliana Maciel Maruri da Cunha
Updated this week

Welcome to the GelatoConnect Workflow Onboarding Video Series — your go-to guide for setting up and mastering GelatoConnect, the all-in-one software platform that streamlines your print production from order to delivery.

Whether you’re new to GelatoConnect or looking to optimize your existing setup, this video series breaks down the most important steps in an easy-to-follow, practical way. Each video builds on the previous one, walking you through key configurations with real-life examples using photobook products.

Customer Profile & API Setup

This demo shows how to set up a new customer, in GelatoConnect, including creating profiles and configuring API order intake.

Integrating Orders with Template Mapping

In Part 2, learn how to map orders into GelatoConnect’s standard format using the Template Mapping tool. See how to test, validate, and link mappings for seamless order processing without changing customer data formats.

Setting Up Triggers & Postbacks

Discover how to set up triggers and postbacks so your customer receives real-time shipping and production updates from GelatoConnect. Learn to customize notifications via webhooks or email in formats like JSON or XML.

Creating Product Models & Customer Products

Learn how to create and customize multi-part product models, including variants like size and paper type. This setup enables flexible order submission that automatically maps orders to the right SKUs and workflows.

Configuring Imposition

Explore Gelato’s next-gen Imposition Engine to create print-ready layouts with customizable templates, barcodes, and trim marks. Learn how to optimize and preview impositions that adapt automatically to order details, ready for workflow integration.

If you have any questions or want personalized support as you follow the series, don’t hesitate to reach out to our team — we’re here to help you every step of the way!


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