Your order will be placed with the supplier directly, keeping control in your hands.
You can use our suggested shipping method or use your own preferred partners.
Delivery estimates and tracking details will be captured in the GelatoConnect platform once an order is confirmed.
You will be invoiced by the supplier, with details stored in the GelatoConnect platform.
Orders are fulfilled by the suppliers. GelatoConnect Support is available via Support in the app and on the desktop to help with challenges and questions for fulfillment.