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[About GelatoConnect] System Requirements

Anastasiia Zbrozhek avatar
Written by Anastasiia Zbrozhek
Updated over a week ago

To ensure you enjoy a smooth and seamless experience with the Partner App on a Windows 10, 64-bit system, it's important that your device meets the right system requirements. This guide outlines both the minimal and recommended specifications, along with helpful tips to optimize performance.


Minimum System Requirements

Your system must meet these baseline requirements to run the Partner App reliably:

  • Operating System: Windows 10 (64-bit) or newer

  • Processor: Six-core processor or better

  • Memory (RAM): At least 8 GB

  • Storage: 250 GB SSD

  • Graphics: Graphics card with DirectX 11 support

  • Monitor: Full HD (1920×1080) resolution

  • Internet: Stable internet connection for updates and data sync


Recommended Setup for Best Performance

For a smoother, faster, and more responsive experience, we recommend the following:

  • Operating System: Windows 10 (64-bit) or newer

  • Processor: Quad-core processor or better

  • Memory (RAM): 16 GB or more

  • Storage: 250 GB SSD

  • Graphics: Dedicated graphics card supporting DirectX 11

  • Monitor: Full HD (1920×1080) resolution

  • Internet: High-speed, stable internet connection for seamless syncing and updates


Optimization Tips

Maximize your Partner App performance by following these tips:

  • Keep your Windows OS up to date with the latest service packs and patches.

  • Close unnecessary background applications to free up memory and CPU resources.

  • Check available storage before installing or updating the Partner App to avoid interruptions.


FAQ

Can I run the Partner App on a 32-bit version of Windows?
No. The Partner App requires a 64-bit version of Windows 10 or later.

What happens if my system only meets the minimum requirements?
While the app will run, performance may be slower. We recommend meeting or exceeding the recommended specifications for the best experience.

Does the app work without an internet connection?
An internet connection is required for real-time updates and data synchronization. A stable connection ensures you avoid issues with syncing or delays.


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