This article provides guidance on using the Gelato Connect mobile app for optimizing daily operations in print production. From leveraging dispatch information for better planning to managing errors and streamlining procurement, the app empowers operators and managers with real-time data and tools for enhanced efficiency.
Efficient Operations Management with Gelato Connect
The Gelato Connect app simplifies daily task management and improves efficiency in print production. Here’s how to utilize its key features:
Dispatch Planning
Optimize your workflow with the app's dispatch information:
View by Package or Print Job: Access dispatch information by package or print job, allowing you to focus on specific aspects of your operations.
Prioritize Delayed Packages: Quickly identify and prioritize delayed packages to ensure timely dispatch.
Optimize Production Based on Workload: Review upcoming dispatch details to balance your workflow proactively. For instance, if today's workload is light, utilize the insights to produce items scheduled for tomorrow.
Real-Time Error Handling
Address errors promptly and efficiently with these steps:
Access the Performance Tab: Navigate to the Performance tab to view a list of current errors and access detailed information for each.
Reach Out to Support: Contact Gelato Connect’s support team directly from the app. Enhance troubleshooting by including notes and pictures along with your support request.
Automated Restocking
Save time and ensure you have the supplies you need with these restocking features:
Check Stock Levels: Easily monitor stock levels for essential items such as paper, frames, mugs, and bindings. The app flags items low in stock for quick identification.
Place Restock Orders with Two Clicks: Utilize the Restock Recommendation button to automatically generate and send purchase orders to suppliers, significantly reducing restock time.
Logistics and Shipping
Manage and resolve logistics issues efficiently with these features:
Track Package-Level Details: Access comprehensive package details, enabling you to identify and address shipping errors directly within the app.
Resolve Issues on the Move: The app empowers managers on the go with real-time data, facilitating prompt decision-making and issue resolution for improved response times.
Customer Support
If you need any support or would like to share feedback, contact us at [email protected]