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Placing a new order without a store

Updated this week

Storefronts Connect offers a convenient way to place new orders directly from the platform without requiring a connected storefront. This streamlined process allows Print Service Providers (PSPs) and their customers to quickly create orders using the PSP's predefined product catalog in GelatoConnect.

Benefits of manual ordering

This direct ordering method is particularly useful for:

  • One-time or occasional orders

  • Testing new products before setting up a full storefront

  • Placing orders on behalf of clients

How to place a manual order

Step 1: Access the orders page

  1. Log in to your GelatoConnect account on StorefrontsConnect.com.

  2. Navigate to the Orders page in the left side navigation menu.

Step 2: Initiate a new Order

  1. Locate and click the New Order button in the top right corner of the Orders page

  2. The system will display the product catalog that has been defined by the PSP in GelatoConnect

Step 3: Select and customise the product

  1. Browse through the available products and select the one you wish to order

  2. Once selected, you'll be taken to the design editor where you can upload your own design files.

  3. After finalising your design, click the Add to Order button in the top right corner of the design editor

Step 4: Add additional products (optional)

  1. At this stage, you have the option to add more products to your order

  2. To add additional items, simply repeat Step 3 for each product you wish to include

Step 5: Provide shipping information

  1. Enter the complete shipping address for delivery

  2. Select your preferred shipping method from the available options

Step 6: Review and submit

  1. Carefully review all order details including:

    • Selected products and quantities

    • Designs

    • Shipping address and method

  2. Once you've confirmed all information is correct, submit the order for production

Need support?

If you encounter any issues while placing your order or have questions about the process, please contact our support team at [email protected]

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