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Introduction and Account Setup - Onboarding Guide

Juliana Maciel Maruri da Cunha avatar
Written by Juliana Maciel Maruri da Cunha
Updated this week

Welcome to the Getting Started journey for GelatoConnect. This hub is your launchpad for onboarding successfully and getting up to speed with GelatoConnect's powerful tools. Whether you're a print service provider setting up your operations or a new team member exploring the platform, this guide will help you navigate each step clearly and efficiently.


Why use GelatoConnect?

GelatoConnect is a versatile SaaS platform designed to empower Print Service Providers (PSPs) in managing their print production workflows efficiently. It serves as your central hub for handling orders from all your customer sources—streamlining operations from intake to shipment.

We're excited to have you on board! As you begin your journey with GelatoConnect, you’re not just adopting a tool — you’re becoming part of a growing community of print providers who are leading the way in innovation, efficiency, and scalability.

To give you a clearer picture of what’s ahead, we’ve gathered a few stories and insights that show the impact GelatoConnect is already making in the industry:

You’re in the right place.
We’re here to help you make the most of GelatoConnect from day one. If you have questions or need support as you get started, our team is just a message away.

Welcome aboard — we’re excited to build the future of print with you.


Introduction Checklist

1. Understand What GelatoConnect Is

Learn the purpose and benefits of the platform, including its core modules for Procurement, Logistics, and Workflow management.


2. Explore the GelatoConnect Interface

Familiarize yourself with the layout, control panel, and navigation elements.


3. Invite and Manage Team Members

Understand how to onboard your team, assign roles, and manage access securely.


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