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[Getting Started - GCP] Order from GelatoConnect Suppliers

Anastasiia Zbrozhek avatar
Written by Anastasiia Zbrozhek
Updated this week

GelatoConnect Procurement comes with a pre-loaded catalog of suppliers offering materials at pre-negotiated rates specifically for GelatoConnect customers. Begin by reviewing the list of suppliers across various categories to identify the ones that fit your needs. Your onboarding manager can assist in making recommendations based on your region and product portfolio. Ordering is simple, like shopping on an e-commerce platform, with suppliers already integrated into the system. Depending on the supplier's setup, GelatoConnect will send orders to their preferred system (API/EDI, Supplier app, or email).

Step-by-step guide

  1. Access the Catalog: Log into Gelato Connect and navigate the procurement catalog to explore pre-loaded suppliers and their available inventory.

  2. Select a Category: Browse through the categories (e.g., apparel, packaging) and select a supplier that suits your business needs, considering factors like delivery time, location, and pricing.

  3. Choose a Supplier & Product: Once you select a supplier (e.g., Frontpack), review their inventory. Input the quantity you need (e.g., pallets), and the system will automatically update pallet size and shipping details.

  4. Manage Shipping: You can either use the supplier's shipping option or choose a third-party freight provider integrated into GelatoConnect, such as Cargo Board, for potentially lower rates.

  5. Review & Place Order: Confirm the quantity, shipping method, and estimated delivery date. After reviewing the details, place your order.

  6. Track & Manage Orders: Fulfillment is automated. Track your order status directly on the platform or via the Gelato mobile app, and contact suppliers if needed.

For a detailed walkthrough, please watch our video guide:


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