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[Order Intake - GCW] Setting Up Cloud Printer Products

Anastasiia Zbrozhek avatar
Written by Anastasiia Zbrozhek
Updated yesterday

This article explains how to add products from Cloud Printer into your product models in Gelato. You’ll learn how to export product reference files from Cloud Printer, upload them into your account, and map your configurations to generate product UIDs that Gelato uses for production. The process involves working in both your Gelato account and your Cloud Printer dashboard.


Setting up your Cloud Printer products in Gelato

To start using Cloud Printer products with Gelato, you’ll need to download two reference files from your Cloud Printer account and upload them to Gelato. These files help Gelato understand which products and configurations are available for your account.

Here’s how to do it:

  1. In Gelato, go to Product Models.

  2. Select Add from Catalog or Add from Customer, then choose Cloud Printer.

  3. You'll be prompted to download two files from your Cloud Printer account:

    • Product Reference File

    • Options Reference File

Steps in Cloud Printer:

  1. Log in to your Cloud Printer account.

  2. Go to the Product Catalog section.

  3. Click Download References.

  4. Download both the Product Reference and Options Reference files.


Uploading files and mapping product configurations

Once you've downloaded the required files:

  1. Open your file browser (e.g., Finder) and locate the two reference files.

  2. Drag and drop both files into the designated upload section in Gelato.

  3. Gelato will display all the Cloud Printer products configured for your account.

You may see different product lists based on your Cloud Printer setup. Each product entry shows the number of variants available—for example, different paper sizes or finishes for letterheads.

To complete the setup:

  • Select the product(s) you want to add (e.g., letterheads).

  • Choose the paper types or configurations applicable.

  • If you’ve agreed on any non-standard setup with your print partner (e.g., FabPrinter), you can manually change the mapping. However, we recommend using the default mappings unless specifically instructed otherwise.

  • Wait a few seconds while Gelato creates the product.


Finalizing and verifying the product UID

Once the product is created:

  1. You'll see the new product listed under the selected product model (e.g., Letterhead).

  2. Click into the product to review the configuration.

  3. You’ll see how the product has been mapped—including selected papers and absence of finishes (if any).

  4. Gelato automatically generates the Product UIDs, which are used internally to manage production workflows.


FAQ

Do I need to download the reference files each time I add a new product?
Yes. Reference files ensure Gelato has the most up-to-date information from your Cloud Printer account.

What happens if I have custom configurations with my print provider?
You can manually change the product mapping during setup. If you’re unsure, stick to the default settings.

How long does it take for the product to be created?
Just a few seconds—Gelato will notify you once the product is ready.

What are Product UIDs used for?
They’re unique identifiers generated for internal use by Gelato’s production system.

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