Order Intake

Understand the basics of order intake, compare available methods, and determine which approach works best for your business needs.

This section provides documentation, examples, and best practices for implementing a direct API integration with GelatoConnect.

Learn how to create template mappers for transforming your order data and set up automatic notifications (postbacks) to keep you and your customers informed about order status changes.

Connect your e-commerce storefronts directly to GelatoConnect for seamless order management.

Set up a file-based integration using FTP to submit orders and print files to GelatoConnect.

Take advantage of our ready-made integrations with popular platforms like Cloudprinter and Redbubble to start receiving orders with minimal setup.

Learn more about Order Intake Analytics to monitor key order metrics, manage errors and plan your production

Your print network, all in one place. HQ empowers you to monitor every order, identify top-performing printers, and resolve issues faster than ever. Explore these guides to unlock smoother operations and happier customers.

Use this section to troubleshoot any problems you’re experiencing with order intake

Store Link turns your storefronts into a single place to publish products, take orders, and route them straight into production — across both ecommerce marketplaces and branded web-to-print portals.

Store Link Web to Print is a storefront solution within the GelatoConnect that enables PSPs to create branded online stores for their customers.

Connect your Shopify, Etsy, WooCommerce, Amazon, and TikTok Shop stores to Store Link. Publish products in bulk, generate mockups, set pricing and shipping, and let orders flow automatically from the marketplace into production.