Skip to main content

[Order Intake - GCW] How to easily reprocess an order that has failed after editing what is needed?

Anastasiia Zbrozhek avatar
Written by Anastasiia Zbrozhek
Updated over a week ago

When an order is failing due to issues in the product file or invalid shipping address, you will be able to filter on those specific orders. When going into the details of the order, you can change the image or edit the shipping address and click the new button “Reprocess order” - located at the top right corner. It will keep the same order ID and it will update the status to “Created”. You will also notice that the cancel button is now called “Cancel order”.


📝 Not what you needed?

Help us improve this article, send us an email to [email protected] — please include the article title.

Did this answer your question?