Ready to Take Control of Your Print Network?
Getting access to Gelato HQ is straightforward - we just need a few details to set up your command center.
What You Need to Get Started
Step 1: Gather Your Information - Have these details ready:
Your company name
Admin user's full name and email (this person will have master access)
List of GelatoConnect PSPs you work with
Step 2: Request Your Account - Send this information to Gelato support. We'll reach out to your PSPs to confirm they're happy to proceed - this protects everyone's business relationships.
Step 3: You're In - Once approved, you'll receive:
Login credentials via email
Access to your personalized HQ dashboard
Immediate visibility into orders across all connected PSPs
What Happens Next?
1) Log in and explore your Orders dashboard - you'll see all recent orders from connected printers in one place.
2) Start using the Dispatch Overview to spot performance patterns. Which printers consistently hit deadlines? Which ones might need attention?
3) You'll wonder how you managed without it. Most brands tell us HQ becomes their go-to tool for order management
💡 For PSPs: Want to See What Your Customers Will Experience?
We can set up a test account so you can explore the interface before your brand customers get access. This helps you:
Understand what performance data brands will see
Prepare your team for any questions
Ensure the setup meets your business needs
Contact our support team to arrange your test account.
Need a Demo First? Want to see HQ in action with your specific setup? Our team can walk you through the platform and answer any questions about how it'll work with your current operations.
Ready to get started? Contact Gelato support with your details and we'll have you up and running quickly.
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