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[GCP] Assigning a Default Supplier to an Inventory SKU and Troubleshooting Visibility Issues

Juliana Maciel Maruri da Cunha avatar
Written by Juliana Maciel Maruri da Cunha
Updated this week

Setting a default supplier for an inventory SKU is essential for enabling automated stock replenishment in Gelato Connect Procurement (GCP). This guide explains how to assign a default supplier and what steps to take if no options appear when attempting to select one.

Why Setting a Default Supplier Matters

Assigning a default supplier allows GCP to:

  • Automatically suggest purchase orders when inventory falls below minimum stock levels

  • Display those SKUs in restock recommendation banners

  • Calculate accurate inventory value based on supplier pricing

If a default supplier is not assigned, the system cannot trigger replenishment or calculate the inventory's value.

Scenario: No Supplier Option Available

When attempting to set a default supplier for an SKU and no options appear in the dropdown, it indicates a mismatch between the inventory SKU and the supplier catalog entry.

Step-by-Step Troubleshooting

  1. Check the Gelato Product UID Assigned to the SKU

    • Click on Edit SKU for the inventory item.

    • Review the Gelato Product UID field and note the value.

    • The system uses this UID to match supplier SKUs in your catalog.

  2. Locate the Matching Supplier SKU

    • Navigate to Catalog > My Suppliers and find the supplier SKU that should be linked.

    • Open Edit for that SKU and confirm the SKU matches the UID seen in the inventory's Edit SKU screen.

  3. Correct Mismatched UIDs

    • If there is a mismatch (e.g., differences in hyphens, spelling, or casing), return to the inventory item.

    • In the Edit SKU window, update the Gelato Product UID to match the supplier’s SKU exactly.

    • After typing, the system will suggest matching values. Select the correct one and click Update SKU.

  4. Assign the Default Supplier

    • Once the SKU UID matches the catalog entry, return to the inventory table.

    • Use the Select Default Supplier option and you should now see the expected supplier in the dropdown

    • Select the supplier and confirm.

Verifying the Update

After assigning the default supplier:

  • The supplier name will appear in the inventory row

  • Inventory value will be calculated based on the supplier’s unit price

  • The SKU becomes eligible for automated purchase suggestions


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