This article explains how to set up apparel order intake in GelatoConnect to ensure orders from storefronts, FTP uploads, or API integrations flow smoothly into your production workflow. You’ll learn how to connect order sources, map product attributes, run tests, and prepare for live order processing.

Set Up and Connect Order Sources

GelatoConnect supports multiple intake channels so you can manage diverse sales and partner systems from one platform.

Supported intake methods:

FTP/SFTP: Automatically fetch recurring or batch-uploaded orders.
E-commerce platforms: Connect storefronts like Shopify, Etsy, WooCommerce, Infigo, and Pressero.
API integrations: Ideal for high-volume clients like Cloudprinter or Redbubble.

To begin, configure one or more sources based on your business needs:

FTP/SFTP
Provide access credentials and specify where GelatoConnect should look for incoming files.

Storefront integration
Follow the guided connection steps in GelatoConnect. Attribute mapping is assisted by AI to match order data like size, color, and SKU.

API setup
Share your webhook URL to receive orders directly via API(Transform your order intake process with GelatoConnect). This is best for automated B2B or B2C partners.

For setup guidance, visit [Order Intake - GCW] Identify Order Intake Methods.

Map Apparel Attributes

Each order must include key apparel information to route and produce it accurately:

SKU
Size
Color
Print method (DTG, DTF, etc.)

During setup, GelatoConnect prompts you to verify that incoming data aligns with your existing procurement configuration.

Example API request:

{
  "orderReferenceId": "sample_order_001",
  "orderType": "order",
  "currency": "EUR",
  "retailCurrency": "EUR",
  "retailShippingPriceInclVat": 5,
  "shipmentMethodUid": "normal",
  "shippingAddress": {
    "country": "GB",
    "firstName": "Jane",
    "lastName": "Smith",
    "addressLine1": "123 Sample Street",
    "addressLine2": "",
    "city": "Sampletown",
    "postCode": "SMP 123",
    "state": "",
    "email": "[email protected]",
    "phone": "+44 1234 567890",
    "companyName": "SampleCompany"
  },
  "items": [
    {
      "itemReferenceId": "sample_item_001",
      "productUid": "product_sample_uid",
      "quantity": 2,
      "retailPriceInclVat": 19.99,
      "files": [
        {
          "type": "default",
          "url": "https://example.com/sample_front.png",
          "fitMethod": "meet"
        },
        {
          "type": "back",
          "url": "https://example.com/sample_back.png",
          "fitMethod": "meet"
        }
      ]
    }
  ]
}