Overview
This article walks you through customising the transactional emails your storefront sends to customers — for example registration, order confirmation, and shipping updates. By the end, your emails will carry your wording and branding.
Prerequisites
You are logged in to the Admin Panel as a store admin.
Step 1: Open Email Templates
In the Admin Panel, go to Emails.
Step 2: Choose a template
Pick the email you want to edit. Templates include Welcome Email (new customer registers), Order Confirmation, Order Approved, Order Rejected, Shipping Update, and employee credentials (login details).
Step 3: Edit and save
Update the subject and body. You can use variables such as {{store.name}} and {{order.display_id}} to insert store and order details automatically.
Save the template.
Tip: Emails inherit your store branding, so they stay consistent with your storefront. Your storefront's terms are shown to customers via the Conditions of use page, which you can edit under Pages. |
What's next?
See: Building and migrating stores with the Store Agent.