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Communicating with Gelato
Updated over 2 months ago

For assistance on issues impacting day-to-day operations, please email [email protected]. If the issue is urgent, please note "urgent" in the subject line so that your email receives the highest priority and prompt response.

To send feedback logs so that our developers can review, please select the "Report" button at the top right-hand corner of the App on the Dispatch Overview page and select Feedback from the first drop-down menu. Make sure to include a detailed description of the issue being experienced in the open text box before selecting Send.

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