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[Workflow Builder - GCW] Enabling and Managing Reprints in your Workflow

Juliana Maciel Maruri da Cunha avatar
Written by Juliana Maciel Maruri da Cunha
Updated over a week ago

This article provides a comprehensive guide on enabling and managing the reprint functionality within your workflow. It covers the steps necessary to configure the reprint feature, how to request a reprint from production stations, and the process for managing and releasing reprint batches effectively.


Enabling Reprint Batch Grouping

To activate the reprint functionality in your Workflow Builder, follow these steps to configure the Batch activity:

  1. Insert the Batch activity: Drag and drop the Batch activity into your workflow if it is not already included.

  2. Enable Reprint Batch Group: In the Batch activity's configuration panel, find the toggle labeled Enable reprint batch group and turn it on.

  3. Understanding Batch Parameters with Reprints: Once enabled, the system will create a new batch group for reprinted items. Any parameters defined in the Batch by section, such as grouping by order item ID, will apply to the reprint batch for consistent grouping.


Requesting a Reprint from the Production Station

After enabling the reprint functionality, production station operators can request a reprint by following these steps:

  1. Access the Order: At the production station, locate the order that requires a reprint.

  2. Report a Reprint: In the order interface, select the option to Report a reprint.

  3. Provide Reason: Enter the reason for the reprint, such as quality issues, and send the request.

  4. Ticket Creation and Notification: A reprint ticket will be generated, and managers will be notified of the request.


Managing and Releasing Reprint Batches

Once a reprint has been requested, managers can manage and release the reprint batch by following these steps:

  1. Navigate to Build Reprints Page: Managers will receive a notification about the reprint request. Access the Build Reprints page from the notification or directly.

  2. Build Plates: On the Reprints page, find the pending reprint and click the Build plates button to process the request.

  3. Release Early (Optional): If necessary, reprint batches can be released earlier by following these steps:

    1. Go to the Workflows page.

    2. Navigate to the Batches section.

    3. Locate the new batch containing the reprint.

    4. Release this batch manually to send the order to production immediately.


This setup allows your team to efficiently manage and process reprints, ensuring a smooth production workflow even when issues arise.


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