The reprint functionality in Workflow Builder streamlines how teams handle order issues that require reprinting, such as quality defects. With reprints integrated into your batching logic, your production processes remain consistent and efficient. This article guides you through enabling reprint batching, submitting reprint requests from multiple interfaces, and managing reprint batches once they’ve been triggered.
Setting Up Reprint Functionality in Workflow Builder
To integrate reprint handling into your workflow, begin by configuring your Batch activity:
Insert the Batch Activity: If your workflow doesn’t already contain one, drag the Batch activity into the workflow canvas.
Enable Reprint Batch Grouping: In the Batch activity’s settings panel, scroll to the bottom and switch on the Enable reprint batch group toggle.
Maintain Grouping Logic: When this option is active, reprinted items will be grouped into a dedicated reprint batch. Any existing “Batch by” parameters—such as order item ID—will still apply, ensuring consistency across standard and reprint batches.
Submitting a Reprint from the Production Station
Operators working from a production station can initiate a reprint request with the following steps:
Identify the Job: Locate the relevant Print Job ID that requires reprinting.
Submit the Reprint: In the side panel, select Report a reprint.
Fill Out Details:
Enter the reason (e.g. quality issue)
Adjust the quantity if necessary
Optionally, add comments, upload images, or include additional print jobs
Submit: The system will generate a reprint ticket.
Manager Notification: A notification is sent to the Communication Center. If batching is not used in the workflow, the reprint order will go directly to production.
Submitting a Reprint via Dispatch Overview or Production Tracker
Reprints can also be requested outside the production station:
Find the Job:
In Dispatch Overview, use the search bar to paste the Print Job ID
In Production Tracker, locate and select the job
Report Reprint: Click Report reprint
Enter Request Details:
Modify quantities as needed
Add related print jobs
Include comments or images
Send Request: After submission, a confirmation message appears
Manager Notification: A ticket is created, and the manager is notified via the Communication Center. A new workflow is automatically generated and sent to production.
Managing and Releasing Reprint Batches
Once a reprint request is submitted and the workflow contains a batch activity, managers can manage reprint batches manually:
Early Release (Optional):
Go to the Workflows page
Open the Batches section
Locate the batch with the reprint
Select Release to send it to production
If the Reprint Batch Group toggle wasn’t enabled during setup, reprinted items are treated as regular batch items and released with the rest of the batch.
Ensuring Smooth Reprint Processing
The reprint feature in Workflow Builder is designed to minimize disruption in your operations. Whether handled automatically or manually, reprint orders maintain the logic of your established workflow, reducing errors and improving turnaround time.
FAQ
What happens if the reprint batch group isn’t enabled?
The reprint will be added to the regular batch and released with standard items.
Can I include multiple print jobs in one reprint request?
Yes. When submitting a reprint, you can add multiple jobs to the same request.
Do managers always need to release reprint batches manually?
Only if early release is needed. Otherwise, reprint batches follow standard batch release timing.
Where do notifications appear for reprint requests?
Managers receive them in the Communication Center.
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