This article provides a comprehensive guide for production operators and station managers on using the Mounting Station in GelatoConnect for assembling framed posters and framed posters with passepartout. It covers prerequisites, configuration steps, and the workflow process, ensuring that users can efficiently manage their production tasks.

If you're a PSP that produces framed posters or framed posters with passepartout, this article is for you. The Mounting Station guides production operators through the final assembly step for multi-part framed orders. When an order containing a framed product is received, GelatoConnect automatically splits it into separate workflow parts (poster, frame, fulfillment) and routes each through the appropriate production steps. The Mounting Station brings these parts together at the end, presenting the operator with everything they need to correctly match and mount the components.

Before using the Mounting Station, make sure the following are in place:

The Mounting V2 step needs to be configured differently depending on your product type.

When a framed product order enters production, the workflow automatically splits it into separate parts:

For framed posters with passepartout, a fourth part is added. All parts must complete their individual steps before the Mounting Station becomes available, as it requires the full merged context.

The operator scans the barcode on the printed poster at the production station. This navigates them through the Printing and Cutting steps (defined in the workflow) and then automatically to the Mounting Station. As soon as the scan registers at the Mounting Station, a job ticket is printed automatically using the imposition template configured for the station — you no longer need to print tickets ahead of time or trigger them manually. This matches the behaviour previously available at the legacy poster framing station.

For orders with more than one copy of the same product, the Mounting Station prints a separate job ticket for every copy and adds a unique suffix to each Print Job ID (for example, 12345.1, 12345.2, 12345.3). Each mounted piece is therefore individually trackable through the rest of the workflow — QC and packaging. Attach the suffixed ticket to its specific mounted piece before moving on to the next step.

The Mounting Station screen displays all the information needed to assemble the order correctly. Depending on configuration, this includes:

The operator uses this information to select the correct frame (and passepartout if needed) and assembles the product.

Once you have assembled the product, press Confirm to mark mounting as complete. For multipart products (for example, a framed poster with passepartout), you can also confirm individual parts independently — select a specific part on the preview card and press Confirm for that part only. Each completed part is flagged on the preview card so you can see at a glance which components are still outstanding.
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When you are ready to finish the whole product, pressing Confirm on the main product still marks every remaining part complete in a single action. The order then moves to the next stage — typically packaging.

If a step needs to be undone, it can be reverted from the Mounting Station screen or from the order card view in Dispatch Overview.

Q: What happens after the operator confirms mounting?

A: The order moves to the next production stage — typically shrink wrapping, then packaging sorting, where multi-item orders go to a holding shelf and single-item orders go directly to packaging.

Q: Can operators navigate quickly between stations?

A: Yes. You can pin your most-used stations to your favorites area in GelatoConnect's main menu by clicking the star at the top right side of the page.