How can I send an invoice?
Invoices should be sent to [email protected] in a timely manner and in a PDF format.
What do I do if my invoice is incorrect?
Please inform Accounting team by sending an email to [email protected] and provide the revised invoice in PDF format.
What are the important data that should be included in the invoice?
Partner Name, partner address, invoice number, invoice date, invoice amount, invoice currency
Correct Gelato billing entity and address
The invoice should also contain the production coverage period (for example, Jan 1-31)
If there are additional charges, it should be shown as a separate line item in the invoice and a clear description should be added. Please also send the supporting documents related to the additional charges to [email protected].