Gelato Network

[Gelato Create] How Framed Poster Mounting Works

[Gelato Create] How to use Production Summary to invoice Gelato

[GelatoCreate] Report Problem - Dispatch Overview

[GelatoCreate] Stocked Items

[GelatoCreate] Cutting and Stack Logic

[GelatoCreate] What are the production service level agreements (SLAs)?

[GelatoCreate] How do I report a machine breakdown?

[GelatoCreate] Issues with Artwork

[GelatoCreate] How do I report holidays or non-production days?

[GelatoCreate] What do I do if a carrier misses their pickup?

[GelatoCreate] What do I do if I want to change my pickup times?

[GelatoCreate] Correos - Ordering labels

[GelatoCreate]  How do I provide tracking numbers for packages shipped on my carrier contracts?

[GelatoCreate]  What print standard should I use for Gelato paper based production?

[GelatoCreate] What file standard is used for paper-based production?

[GelatoCreate] What file format will be supplied for apparel production?

[GelatoCreate] What print size is required for drinkware production?

[GelatoCreate] How should the products be packaged?

[GelatoCreate] What are fatal errors?

[GelatoCreate] Production Errors: Navigating the Production Error Module

[GelatoCreate] Sustainability and Certifications

[GelatoCreate] Invoicing

[GelatoCreate] Production Summary Calculation Specifics

Anastasiia Zbrozhek

Juliana Maciel Maruri da Cunha

Learn about fulfilling orders for GelatoCreate — from production to shipping

GelatoCreate

Find answers and get help from Intercom Support and Community Experts

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